Damaged or incorrect items
If your order arrives damaged, faulty, or different from what you ordered, contact us with your order number and a few clear photos so we can help quickly.

Returns
If something is damaged, incorrect, or not what you expected, get in touch and we will help you with the next steps.
If your order arrives damaged, faulty, or different from what you ordered, contact us with your order number and a few clear photos so we can help quickly.
If you need to change or cancel an order, contact us as soon as possible. Once an order has been prepared, change-of-mind returns may not be available.
Please double-check your breed choice, product details, size, colour, and shipping information before placing your order.